Torii Blog
Actionable intelligence for modern IT and SaaS ops
Featured
John Baker
Sep 30, 2026
The SaaS renewal playbook for 2027: negotiate with usage data, not gut feel
For years, a SaaS renewal negotiation went roughly the same way. The vendor sent a quote a few weeks out. Someone checked it against last year's invoice,…
Begin readingRecent Articles
11 Ways to Use Torii's AI Management Platform
Torii's AI Management Platform gives you one live view of who is using which AI tools, what it costs, and whether it's paying off. Here are 11 ways...
John Baker
Sep 28, 2026
AI is the Industrial Utility of Today
Two buyers this week asked what a token costs before they asked what their SaaS costs. The unit of concern moved.
John Baker
Sep 22, 2026
974 patches in one Tuesday. 2026 has already doubled the worst year on record, with a quarter still to go.
For most IT teams, Patch Tuesday was a monthly chore with a familiar shape. Microsoft published its fixes, security sorted them by severity, and op...
John Baker
Sep 8, 2026
Google shipped hard monthly spend caps for AI agents
This summer, the companies that sell you AI tokens shipped spend cap after spend cap. Five of them, same season, same handful of vendors.
John Baker
Sep 2, 2026
Your Offboarding Is Finished. The Bot They Built Is Still Running.
When an engineer leaves, IT revokes their SSO — but the Slack bot they wired up, the Zapier connection they authorized, and the AI agent they gave ...
John Baker
Aug 19, 2026
Productiv Deleted Your Data. Here's How to Rebuild Your SaaS Estate From Zero.
Productiv permanently deleted all customer data. Here's what's actually gone, what you can rebuild, and a four-source plan to reconstruct your SaaS...
John Baker
Aug 11, 2026
Why SMP Adoption is Slow
Fewer than 30% of organizations ran a SaaS management platform in 2025. But that is starting to change...
John Baker
Aug 7, 2026
Why Did Productiv, Inc. Shut Down? (2026)
Productiv, Inc. shut down on August 6, 2026. Public records show a June 25 assignment for the benefit of creditors. What happened, and what to do now.
Chris Shuptrine
Aug 3, 2026
Connect Torii to Claude, ChatGPT, and Other AI Assistants with Hosted MCP
Connect Claude, ChatGPT, and other AI assistants to Torii with hosted MCP—query apps, users, contracts, and workflows using your existing permissions.
John Baker
May 5, 2026
What's Behind Grammarly's 3x Enterprise Growth? Three Years of Usage Data Has Answers
What’s Behind Grammarly’s 3x Enterprise Growth? Three Years of Usage Data from Torii Has Answers
John Baker
Mar 27, 2026
Introducing the Torii CLI
Introducing the Torii CLI: an OpenAPI-driven command line tool to explore the Torii API, run calls, and pipe SaaS data into scripts and AI agents.
John Baker
Mar 17, 2026
How to Track AI Costs in 2026
AI spending is growing fast and getting hard to control. Here's how to track AI costs across your stack in 2026, from manual methods to automated p...
John Baker
Mar 10, 2026
The Enterprise IGA Blueprint
The Enterprise IGA Blueprint: a board-ready framework with reference architecture, KPIs, and a 180-day plan to reduce identity risk and prove ROI.
John Baker
Sep 22, 2025
Heading to Oktane? Here's Every Networking Event
Heading to Oktane 2025 in Las Vegas? Here's every networking event, reception, and mixer around the conference—mapped by date, time, and location.
John Baker
Sep 19, 2025
The Future of IGA in a Sprawling World
The future of IGA: why identity governance must start with usage-based discovery as AI agents and machine identities outnumber humans 80 to 1.
Chris Shuptrine
Sep 16, 2025
It's Time to Measure Real Usage: Introducing Torii Research
Introducing Torii Research: monthly, live rankings of workplace apps based on anonymized usage across hundreds of organizations—no surveys, no spin.
John Baker
Aug 27, 2025
The Evolution of SaaS Management: Torii's Path as a Gartner® Recognized Leader
Torii CEO Uri Haramati traces the evolution of SaaS management—from niche startup to Leader in the 2025 Gartner Magic Quadrant for SaaS Management.
Chris Shuptrine
Aug 4, 2025
Are Dashboards Dead in the Age of Chat?
Are dashboards dead? How LLM-powered chat is transforming analytics from static screens into conversations—and where dashboards keep falling short.
John Baker
Jul 14, 2025
Orchestrate or Obsolete: Democratized Digital Delivery and IT’s Role in the Era of AI
Democratized digital delivery is here: why IT's future in the AI era lies in orchestration, not gatekeeping—told through one sysadmin's very bad day.
John Baker
Jun 30, 2025
All-in-One SaaS Management Proven by G2: How Torii Takes the Lead
G2's new SaaS Management Platform Grid ranks Torii #1 with the highest satisfaction score—proof that all-in-one platforms beat siloed point tools.
Chris Shuptrine
Jun 25, 2025
App Catalog: A Searchable Application Catalog for SaaS
An app catalog gives employees a searchable, filterable application catalog to find and request the SaaS tools they need, while IT curbs shadow IT ...
Chris Shuptrine
Jun 5, 2025
User Access Reviews: Say Goodbye to Spreadsheets
Torii's built-in User Access Reviews replace spreadsheets with automated, audit-ready reviews—verify permissions and take action all in one place.
John Baker
May 19, 2025
Artificial Intelligence for SaaS: How Torii Leverages AI
Explore how Torii's AI features elevate SaaS management. Streamline contract data, get instant Slackbot insights, and boost efficiency.
John Baker
May 9, 2025
Next-Gen Automation: Torii’s Exciting Workflow Experience
Discover Torii's Automation Center. Design visual workflows, use real-time event triggers, and elevate IT automation
John Baker
May 8, 2025
How to Proactively Fight SaaS & AI Sprawl
How IT teams proactively fight SaaS and AI sprawl: win leadership buy-in, assess your management maturity, and move from firefighting to strategy.
Chris Shuptrine
May 6, 2025
What is Model Context Protocol (MCP)?
Learn how the Model Context Protocol (MCP) replaces complex MxN AI integrations with a universal open standard—and how Torii's MCP Server enables it.
John Baker
Apr 16, 2025
How To Build a Resilient IT Operations Tech Stack
Build a resilient IT operations tech stack for security, performance, and growth. Discover key strategies and why Torii is a G2 Top 50 Best Softwar...
John Baker
Mar 27, 2025
Shadow AI Response Kit: A Framework for Discovery and Governance
A Shadow AI response kit for IT leaders: a practical framework for discovering ungoverned AI tools and building right-sized governance for any org.
John Baker
Mar 4, 2025
Top 12 Cloud Migration Service Providers (Updated for 2025)
Compare the top 12 cloud migration service providers for 2025—full-service firms and niche specialists—rated on reviews, strengths, and weaknesses.
John Baker
Feb 28, 2025
Customizable SaaS Dashboards: Software Insights For Your Intelligence Center
Torii's customizable SaaS dashboards turn scattered software data into role-specific insights—drag-and-drop widgets, filters, and layouts for every...
John Baker
Feb 17, 2025
12 Cybersecurity Trends for 2025: An Expert-Sourced Consensus
12 cybersecurity trends for 2025, aggregated from top expert publications—from AI-driven attacks to the action points security leaders should take ...
John Baker
Feb 4, 2025
Undo Workflow Errors: Restore Version History and Edit With Confidence
Undo workflow errors in Torii: restore any previous workflow version from edit history in a few clicks, so automation mistakes never become roadblo...
John Baker
Feb 3, 2025
Better Contract Lifecycle Management with Torii: How AI and Automation Help
Contract lifecycle management doesn't have to be painful. Learn how Torii uses AI and automation to improve vendor relationships and renewal workfl...
John Baker
Jan 21, 2025
How to Make a Data Map: Risk Management, Compliance and Governance
Unlock a 9-step framework to map your data landscape, identify vulnerabilities, and ensure robust data management, risk management, and compliance.
Chris Shuptrine
Dec 18, 2024
Stabilizing Your IT Ecosystem: A Hierarchical Way to Connect Core Systems and SaaS Tools
Stabilize your IT ecosystem with a three-layer hierarchy connecting core enterprise systems, a SaaS management hub, and distributed apps and tools.
John Baker
Dec 16, 2024
The Four Step Security Framework
Security doesn't have to be complicated. In this article, we share a simple, four-step framework to help you improve the security posture of your o...
Chris Shuptrine
Dec 10, 2024
How To Do Full Application Discovery
How to do full application discovery: a step-by-step playbook for uncovering every SaaS app in your organization, including shadow IT, in 1-2 weeks.
John Baker
Dec 6, 2024
SaaS-Ops Starter Kit: Five Workflows for IT Operations
Discover five essential SaaS workflows to streamline IT operations, reduce risks, and boost efficiency with smart automation.
John Baker
Nov 26, 2024
Software Knockout: How App Comparison Consolidates Your Tech Stack
Streamline your SaaS stack by eliminating redundant apps. See how Torii's App Comparison helps you cut costs, enhance security, and optimize your s...
Chris Shuptrine
Nov 21, 2024
How to Stop Paying for Idle Software Licenses
Optimize your SaaS license utilization with Torii's comprehensive monitoring tool. Ready to maximize your tech investments?
Chris Shuptrine
Nov 6, 2024
What is Shadow IT? [Tactics and Strategies for 2025]
Shadow IT - Friend? Foe? Or something Else? Learn about the reasons, risks, and rationale behind one of the more mysterious threats in the modern c...
Chris Shuptrine
Oct 17, 2024
Spot the Difference: Identify SaaS Contract Value vs. Actual Expenses
Compare SaaS contract value vs. actual expenses in Torii to catch usage-based overages and surprise costs before they quietly drain your budget.
John Baker
Oct 14, 2024
How Internal IT Earns Buy-in From Operations Leadership and Stakeholders
How internal IT earns buy-in from Operations leadership: understand ops priorities, talk outcomes over features, and back your pitch with solid data.
John Baker
Oct 7, 2024
How to Automate the Whole Employee Lifecycle
How to automate the whole employee lifecycle—not just onboarding and offboarding. Handle promotions, role changes, and leave with Torii workflows.
John Baker
Sep 30, 2024
G2 SaaS Spend Management: Three Emerging Trends in 2025
G2's SaaS Spend Management report: explore three emerging trends, the category's top leaders, and why spend visibility is critical for cloud app bu...
John Baker
Sep 24, 2024
What Are the Best ITSM Products for IT Teams?
Discover the top ITSM products for IT teams! Explore tactics, best practices, and tips for navigating this crucial question. Elevate your IT operat...
Chris Shuptrine
Sep 24, 2024
Manage Licenses for All Apps: Get Granular SaaS Data Control
Manage licenses for all apps in Torii—even without API access. Import, parse, and augment license data for granular, accurate SaaS data control.
John Baker
Sep 16, 2024
Rethinking IT: Transforming Challenges into New Opportunities
Bobby Abdullah, Gorillas' first full-time IT hire, shares how SaaS management and automation helped him scale IT from 150 to 15,000 employees.
John Baker
Aug 23, 2024
Renewals Yearly Summary: Your Key to Contract Management
The Renewals Yearly Summary report gives IT a top-down waterfall view of annual contract spending—renewals, closures, and cost increases—in one chart.
Chris Shuptrine
Jul 29, 2024
What is a Software Asset Management (SAM) Tool?
Do you need a SAM Tool? It's a powerful software solution for monitoring and managing all your software assets.
Chris Shuptrine
Jun 26, 2024
What is a Compliance Tool?
Discover what a Compliance Tool is and why it's essential for your business. Understand compliance with ease!
Chris Shuptrine
Jun 25, 2024
GigaOm Radar for SaaS Management Platforms: Insights From the Report
Learn about GigaOm's Radar for SaaS Management Platforms. Get insights and considerations before reading the report for yourself.
John Baker
Jun 11, 2024
27 Tips for Software Cost Savings [Ultimate Guide]
Discover actionable steps to find software cost savings , clean up subscriptions , and bring visibility to your spend management!
John Baker
Apr 4, 2024
Merge Users: How to Combine Your Email Aliases
Introducing Merge Users: Say goodbye to juggling multiple email aliases. Combine them all under one user for seamless communication.
John Baker
Mar 25, 2024
Application Rationalization: The Complete Guide
Learn the process of application rationalization, an evaluation method to optimize your technology stack. Understand your SaaS and save more!
Chris Shuptrine
Mar 20, 2024
Renewal Management Requires Visibility and Automation: How Torii's Integration with Zip and Ironclad Helps
Centralize your renewal management in one place with Torii. From contract terms to license reclamation workflows—keep your team on the same page
John Baker
Mar 18, 2024
What is a Saas Integration? Examples and Best Practice
Learn how to seamlessly integrate your SaaS applications. Discover the benefits of Saas Integration today!
John Baker
Mar 14, 2024
New Feature: Agent-less Desktop Discovery without Compromising Security
Desktop app discovery—without agents: see how Torii integrates desktop monitoring apps for a unified, secure view of software data, from cloud to d...
John Baker
Mar 11, 2024
What is Access Review?
An essential guide to Access Review Understand how this process helps manage user access rights efficiently. Don't miss out on this important concept!
Chris Shuptrine
Mar 6, 2024
What is a Change Request?
Easily understand the concept of a Change Request with our glossary article. Learn how it influences tech projects and more!
Chris Shuptrine
Mar 6, 2024
What Is an IT Administrator? Role, Responsibilities, and Skills
An IT administrator (IT admin) manages an organization's networks, systems, and software. Covers the role, key responsibilities, required skills, a...
Chris Shuptrine
Mar 6, 2024
IT Assessment Guide
An IT assessment evaluates your IT environment for security, compliance, and efficiency. Learn what IT assessment services cover and how to run one.
Chris Shuptrine
Mar 6, 2024
What is Networking Equipment?
A comprehensive glossary of networking equipment terms explained in simple language. Enhance your tech knowledge and get connected!
Chris Shuptrine
Mar 6, 2024
What is Policy Compliance?
Understand Policy Compliance – A comprehensive glossary explaining essential terms of maintaining regulatory standards.
Chris Shuptrine
Mar 6, 2024
What are RFI, RFP, and RFQ, and how do they differ?
Understanding RFI, RFP, and RFQ: A tech glossary Clear up any confusion around these terms and how they impact procurement.
Chris Shuptrine
Mar 6, 2024
Who are Sailpoint's Competitors?
Discover the top Sailpoint competitors Learn about the leading rivals in the identity governance market in our comprehensive glossary.
Chris Shuptrine
Mar 6, 2024
What is a Service Owner?
Learn what a Service Owner does: manage and optimize services, understand the impact and risks, and apply strategic solutions in the digital landsc...
Chris Shuptrine
Mar 6, 2024
Software Reseller: Definition, How It Works & Examples
Software reseller definition: how reseller programs and value-added services work, with real-world examples across ERP, cloud, and cybersecurity.
Chris Shuptrine
Mar 6, 2024
What is Tugboat Logic (TBL)?
Discover the importance of Tugboat Logic in simplifying and automating your security compliance Stay protected and compliant effortlessly!
Chris Shuptrine
Mar 6, 2024
What is Usage Monitoring?
Discover the importance of Usage Monitoring in tech! Learn how it helps improve efficiency and optimize resources. #tech #monitoring
Chris Shuptrine
Mar 6, 2024
What are User Access Reviews?
Understand the importance of User Access Reviews in managing digital security and user permissions effectively.
Chris Shuptrine
Mar 6, 2024
What is User Provisioning?
Discover what User Provisioning is and how it simplifies access management! Learn the basics and key terms in our glossary.
Chris Shuptrine
Mar 6, 2024
What is a Vendor Manager?
Learn the ins and outs of the vendor manager. This critical role can save you headaches and cash with a few critical skills.
Chris Shuptrine
Mar 6, 2024
Torii + Rippling: Enhanced Employee Management
Torii and Rippling unite to transform employee and SaaS management—tackling Shadow IT, boosting security, ensuring compliance, and optimizing costs.
Chris Shuptrine
Feb 21, 2024
What are Discovery Tools?
Unlock the power of discovery tools! From search engines to content aggregators, learn how these tools help you find what you need.
Chris Shuptrine
Feb 12, 2024
What is Independent Verification and Validation (IV&V)?
Learn what Independent Verification and Validation (IV&V) means in tech, why it matters, and how it raises software quality and assurance.
Chris Shuptrine
Feb 12, 2024
Introducing Torii Basic—a Letter From the CEO
Today marks the official launch of Torii Basic, a new and improved way for any organization to get started with SaaS Management.
Chris Shuptrine
Feb 6, 2024
What is an IT Service Manager?
Learn what an IT Service Manager does—optimize IT operations and service delivery with ITSM tools, process automation, and security management.
Chris Shuptrine
Feb 1, 2024
What is a Log Analysis?
Unlock insights and boost system performance with log analysis. Tap into actionable intelligence and safeguard against threats with advanced techni...
Chris Shuptrine
Feb 1, 2024
What is Saas Security?
Understand and enhance your SaaS security: Gain best practices about responsibilities, standards like ISO 27001, and training.
Chris Shuptrine
Feb 1, 2024
What is Security & Compliance?
Curious about security and compliance (S&C)? Learn how to keep your org safe with frameworks, assessments, policies, and trainings.
Chris Shuptrine
Jan 30, 2024
What Is a Secure Server? Hosting and Best Practices
Secure servers use encryption, firewalls, and authentication to protect data beyond a standard server. Learn how they work and the best practices I...
Chris Shuptrine
Jan 17, 2024
What is Security Management (SM)?
Learn the fundamentals of security management—what it is, best practices, tools, and examples—plus how a platform like Torii enhances SM in organiz...
Chris Shuptrine
Jan 17, 2024
Automatic Real-Time Offboarding For Okta, BambooHR, and Google Workspace
Learn how Torii enables real-time offboarding workflows for Okta, BambooHR, and Google Workspace users. Monitor events live, take action fast, auto...
John Baker
Jan 15, 2024
Top 12 Software License Manager Tools in 2024
Need license utilization insight? This guide compares software license managers to help you find the best fit for your needs
Chris Shuptrine
Nov 22, 2023
Top 16 Spend Management Software Solutions for 2024
Compare the top Spend Management Software Solutions. Unlock the secrets to smarter business spending decisions and optimize your budget
John Baker
Nov 1, 2023
How to Get Started with Torii SMP
Simplify SaaS management and learn how to get started with Torii. Choose the right package for your IT needs.
John Baker
Oct 26, 2023
Open Platform: How Torii is Changing The Narrative For SMPs
Unlock the full potential of SaaS management with Torii's open platform. Integrate external systems, utilize plugins, and join the developer community
John Baker
Sep 12, 2023
How to Increase IT Cost Efficiency: Internal Chargeback and Showback
Unravel the IT chargeback model, learn to allocate resources, and understand showback—plus how Torii simplifies and optimizes the process.
Chris Shuptrine
May 3, 2023
Improve Your SOC 2 Controls List: 7 Best Practices For Your 2026 Audit
Step up audit preparedness with 7 best practices for your SOC 2 controls list, and see how Torii supports accountability, security, and data manage...
John Baker
May 1, 2023
The Ultimate SaaS HQ: Torii's Insight Dashboard for Comprehensive IT Management
Torii's Insight Dashboard simplifies IT management, empowers stakeholders, and drives data-based decisions with centralized SaaS information.
Chris Shuptrine
Apr 21, 2023
How to Forward Google Workspace Emails of Past Employees (2026 Guide)
Step by step guide on how to use G-Suite groups to keep email forwarding without keeping the original user account.
Chris Shuptrine
Apr 19, 2023
How to Get License Management and Cost Savings Recommendations Automatically in Torii
Boost ROI with Torii's SaaS management platform—get actionable license management & cost-saving recommendations effortlessly.
Chris Shuptrine
Apr 5, 2023
What is Vendor Evaluation (Supplier Evaluation)?
Optimize your procurement with an effective vendor evaluation . Set criteria, involve key departments, and use data for informed decisions.
Chris Shuptrine
Apr 1, 2023
No-Code Workflows in Focus: How Torii Makes Automation Seamless
Discover the power of Torii's No-Code Workflow Builder! Simplify automation, and streamline processes, all without writing a single line of code
Chris Shuptrine
Mar 27, 2023
IT Offboarding Checklist for Employees (10 Steps, 2026)
IT offboarding checklist for employees, updated for 2026: 10 steps covering SaaS account closure, access revocation, license reclamation, and AI to...
Chris Shuptrine
Mar 24, 2023
Torii’s Ticketing System Integration: Task Delegation on Autopilot
Seamlessly delegate SaaS tasks via Torii's Ticket System Integration! Streamline your workflow, improve response times, and boost productivity. Lea...
John Baker
Feb 27, 2023
Custom Application Fields for Your SaaS System of Record (SOR)
A SaaS system of record centralizes every app, owner, and license. See how Torii's custom application fields replace spreadsheets for accurate, fle...
Chris Shuptrine
Feb 23, 2023
Create and Save Custom Filters in Torii: 7 Quick Wins
See how to create and save custom filters in Torii to spot overspend, unused licenses, and shadow IT instantly, then reuse them as saved views anyt...
Chris Shuptrine
Feb 14, 2023
Lessons from the Gartner® Market Guide for SaaS Management Platforms
Looking for help in the confusing world of SaaS Management? Check out the latest research in the Gartner® Market Guide for SaaS Management Platforms!
John Baker
Feb 10, 2023
New Advancements for Distributed SaaS Management: How Torii Empowers the Whole Team
See how Torii's Distributed SaaS Management helps IT, finance, and app owners monitor SaaS usage across distributed teams and cut costs together.
Chris Shuptrine
Jan 31, 2023
SaaS Management Platform Buyer's Guide: How to Choose an SMP in 2026
A SaaS management platform buyer's guide: how to choose an SMP, with must-have capabilities, vendor questions, a scoring matrix, pricing models, an...
Chris Shuptrine
Jan 12, 2023
SOC 2 Type II Explained: What Certified Means and How to Verify a Vendor
Learn what SOC 2 Type II compliance actually means, how it differs from Type I, and how to verify a vendor's SOC 2 report before trusting them with...
Chris Shuptrine
Nov 3, 2022
Node.js and Zero Servers: Running Node.js on AWS Lambda
How we run Node.js on AWS Lambda for background jobs and API servers, including cold starts, payload limits, and triggering functions from S3 events.
Chris Shuptrine
Aug 21, 2022
Secure Offboarding Process: 8 Steps to Close Every Access Gap
Build a secure offboarding process that revokes every app, token, and shared password. An 8-step offboarding security checklist for IT, HR, and Sec...
Chris Shuptrine
Jun 2, 2022
What Is IT Governance? Definition, Examples, and Frameworks
What is IT governance? The definition, five focus areas, real examples, frameworks like COBIT, ITIL, and ISO 38500, the process, and KPIs to track.
Chris Shuptrine
May 16, 2022
SSO Implementation: 10 Best Practices for SaaS Apps (2026)
Learn SSO implementation best practices for SaaS apps, including requirements, SCIM provisioning, MFA, the SSO tax, phased rollout, and what SSO st...
Chris Shuptrine
Apr 1, 2022
76% of IT Leaders Say Offboarding Is a Significant Security Threat
Offboarding statistics: 76% of IT leaders say offboarding is a significant security threat. See survey data on offboarding security risks and how t...
John Baker
Dec 2, 2021
Custom Actions: Custom SaaS Automation for Any App with an API
Custom Actions let Torii workflows send HTTP requests and webhooks to any SaaS app with an API, for custom SaaS automation or to trigger Zapier and...
Chris Shuptrine
Apr 5, 2021
Torii raises $10M in Series A funding
Torii raises $10M in Series A funding to bring automated SaaS management to IT teams everywhere. Read the announcement and what comes next.
Chris Shuptrine
Feb 22, 2021
No articles matched that. Clear search
See how much you could save
Estimate the annual SaaS savings Torii could uncover for a company your size.
Estimated annual savings
Estimate based on typical SaaS savings. Actual results vary.
Get started