Front is a customer communication platform that brings all your conversations into a single inbox. It allows teams to collaborate efficiently, manage workflows, and serve customers better by integrating with other business apps.
Torii helps you maximize your Front subscription. With Torii, you can pull data such as customer interaction history, team performance metrics, conversation analytics, and more. This information can be used to gain insights into customer behavior, team productivity, and overall business performance. Torii also enables you to take automated, decisive actions such as assigning conversations to specific team members, setting reminders for follow-ups, automating responses to common queries, and more. These actions can help streamline your customer service process, improve team collaboration, and enhance customer satisfaction.
