SysAid is an IT service management (ITSM) and help desk platform that supports incident handling, asset management, and service delivery with automation and self-service tools.
Torii helps you monitor and optimize SysAid by centralizing visibility into your SysAid user base and access structure across connected accounts. Key visibility capabilities include:
- Multi-Account Management
- User Roles
- User Groups
- User Status
- User Fields: SysAid Groups
- Active Users
Torii also enables direct operational actions in SysAid to streamline user lifecycle and access management:
- Create SysAid End User
- Delete SysAid End User
- Add SysAid End User to groups
- Remove SysAid End User from groups
