3 Ways to Monitor Spending in Gong

Gong surfaces tons of call data, but those insights cost money if licenses sprawl or recordings pile up. Teams often notice overages too late, long after the finance ping arrives.

This guide breaks down two simple ways to watch spend inside the platform, dashboards, automated alerts, and export checks, so you can see usage early, keep budgets tight, and prove the tool pays for itself.

Table of Contents

• Use Gong's UI
• Use Torii

Use Gong’s UI

Here, you’ll use the Gong interface to see what you’re paying for, how much you use, and which charges are creeping upward.

1. Open the Billing & Usage area

• Sign in and click the settings gear.
• Under “Company Settings,” select “Billing & Usage.”
• You’ll land on a summary of your plan, renewal date, and billing contacts.

2. Review seat costs

• Stay on the “Subscription” tab.
• Check the seat counter, which splits seats into “Assigned,” “Unassigned,” and “Available.”
• Price sits beside each total; run the quick math to flag unused seats.

3. Check feature add-ons

• Scroll past the seat list.
• Paid add-ons (Gong Engage, Forecast, etc.) appear as separate line items with their own prices.
• If no one touches an add-on, hit “Manage” and switch it off when the term rolls over.

4. Track recording and transcription usage

• Click the “Usage” tab.
• A bar chart shows minutes recorded during the current cycle and the plan limit.
• Hover over any bar to spot spikes; if you are close to the limit, trim unneeded meetings or loosen recording rules.

5. Download detailed invoices

• Open the “Invoices” tab.
• Choose a month and tap “Download PDF.”
• The file breaks out taxes, discounts, and seat changes made mid cycle.

6. Set up renewal reminders

• Return to the “Subscription” tab and find “Renewal date.”
• Click the bell icon to send yourself an email reminder 30, 60, or 90 days before the date.
• That heads up keeps the finance team from getting blindsided.

Use Torii

Instead of logging into Gong itself, skip the queue and use Torii to see where your Gong budget goes. SMPs act as a single hub where teams handle subscriptions, integrations, and user lifecycles, including onboarding, offboarding, and plan reviews.

With Torii, you can automate the flow and remove the manual tasks usually handled in Gong. Once a chosen trigger fires (welcoming a new employee, deactivating a departing one, or nearing contract renewal), Torii runs the matching action for you. This saves real time when the task repeats.

To watch Gong spending directly from Torii, follow these steps:

1. Sign up for Torii

Reach out to Torii and ask for a complimentary two-week proof of concept.

2. Connect your Gong account to Torii

After your Torii workspace is ready, connect your existing Gong account. Step-by-step directions live here: Gong integration instructions.

3. Create a Torii workflow for Gong

Inside Torii’s Workflows tab, build an automated flow dedicated to tracking Gong spend. Define the trigger, add an action that logs or reports Gong costs, and every time the trigger fires your data updates automatically.

Torii for SaaS Management

Ready to tighten control of your SaaS stack across the company? Torii’s SaaS Management Platform lets you:

• Discover shadow apps: AI scans your environment in real time to spot any unapproved software.
• Reduce spend: Cut costs by reclaiming idle licenses and consolidating overlapping tools.
• Automate onboarding/offboarding: Swap manual IT tasks for workflows that save time and avoid errors.
• Stay ahead of renewals: Timely alerts prompt action before contracts roll over.

Torii brings Finance, IT, and Security together as the first end-to-end SaaS Management Platform.

Get the full story by visiting Torii to see how it works.