Meet the new Eko: deeper context, sharper judgment, action on your approval
John Baker
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Nov 4, 2026
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14 min read
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Updated November 4, 2026
The new Eko helps IT and Procurement understand their SaaS and AI stack, spot what needs attention, and turn findings into governance that lasts.
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SaaS already changed faster than any team could track by hand. AI compounds it. The latest Eko update helps IT and Procurement understand what is happening across their stack, see what deserves attention, and turn what they find into governance that lasts.
Ekoin Torii
#it-opsSaaS moved fast, AI accelerates it
For most IT and Procurement teams, SaaS was never a static inventory. New apps arrive through expense reports and free trials. Licenses drift away from what people actually use. Renewals come due on their own schedule, ready or not.
AI adds new layers on top of that. Teams build their own internal apps. Usage is billed in tokens instead of seats. API keys and secrets spread across tools. Integrations link systems that used to stand alone. And AI features now ship inside software you already approved, quietly changing what that software can reach.
None of these is a separate problem. A single new AI tool touches spend, access, security, and vendor risk at once. The work is not only bigger. The decisions are more connected, and each one depends on context from the others.
Management is more than visibility
Torii helps IT and Procurement manage SaaS and AI together, so spend stays optimized and governance stays strong as the stack evolves. Seeing everything in one place is the foundation. As environments get more complex, we believe a management platform should carry more of the load on top of it.
That means interpreting what is happening, pointing out what deserves attention, and helping your team respond. It is the standard behind this update to Eko.
What’s new in Eko
Eko now brings three things together: trusted answers from your own data, the ability to recognize patterns across your environment, and the means to act on what it finds once you approve. Here is what that looks like in practice.
Answers from your own contracts, not general knowledge
Eko reads your contract and gives you the answer. A missed notice window can lock you into another term at the old price, so a fast, accurate answer here translates directly into money.
It reads how your environment actually works
- Waits until their last day of work
- Removes their access to every app connected through Okta
- Opens a ticket for each app owner where access has to be removed by hand
- Transfers their Google Drive files to their manager
- Posts a summary in #it-ops on Slack
Eko explains the workflow you built, with its real triggers, conditions, and steps, rather than a generic description from the help center. That helps when you inherit a workflow, review one, or need to walk an auditor through it.
It knows where you are
Ekoin Torii
Eko sees the page you are on, so it can tell you what an action will do before you take it. You act with confidence instead of testing in production.
It builds things worth sharing
Ekoin Torii| App | Renews | Annual cost |
|---|---|---|
| Zoom | Dec 15, 2026 | $38,400 |
| Atlassian | Jan 8, 2027 | $96,000 |
| Slack | Feb 1, 2027 | $74,500 |
| Salesforce | Mar 31, 2027 Notice by Jan 30 | $186,000 |
Eko pulls your upcoming renewals into a tracker you can review, refine, and send to finance or leadership.
It compares the apps you already pay for
| Claude | ChatGPT | |
|---|---|---|
| Active users (30 days) | 412 | 268 |
| Paid seats | 450 | 400 |
| Licenses assigned | 438 | 391 |
| Usage (30 days) | 48,900 messages | 17,300 messages |
| Active contract | Yes, renews Jun 2027 | Yes, renews May 2027 |
| Tracked spend (12 months) | $198,000 | $156,000 |
| New charges | None | $4,800 not on the contract |
Ask which of two overlapping tools to keep, and Eko weighs them on your own data: active users, paid seats, usage, contracts, and spend. It also tells you when that data doesn’t add up.
It supports decisions before you buy
| Dashlane | NordPass | |
|---|---|---|
| Price | $8/user/mo | From $3.59/user/mo (2-year term, 5 seats min.) |
| Certs | SOC 2 Type II, ISO 27001 | SOC 2 Type 2, ISO 27001 |
| SSO, SCIM | On business plans | Enterprise tier only |
| Trade-off | Stronger controls, higher price | Cheaper, key controls cost extra |
Ask Eko to compare vendors on pricing and security certifications, and it returns a side-by-side view with sources you can check yourself.
It turns a request into a recurring job
Eko- Find licenses with no cost attached
- Message each app owner on Slack to add the cost
- Email you a report of what got fixed and what's still missing
One request covers all three parts: Eko finds the pattern (licenses with no cost attached), takes the action (notifying the owners), and reports back, every week, with your sign-off on what it does.
From a single answer to a standing process
A fast answer helps today. The larger payoff comes when a finding becomes something that keeps working after the conversation ends.
When Eko sees the same issue more than once, such as licenses with no cost, apps nobody opens, or renewals that keep arriving late, it points out the policy to tighten or the task worth automating. You review the suggestion and approve it. From then on, it runs as the stack grows, without anyone scheduling an audit.
Ekoin ToriiThis is the link between everyday assistance and governance at scale. Each question your team asks can leave the environment in better shape than it was before.
What it means for each team
IT
The work you already do goes faster. Eko also points out policies worth tightening and tasks worth automating, then carries them out when you approve. Governance keeps improving between audits, and your team gets time back for the projects that need people.
Procurement
Answers about contracts and renewals arrive in seconds instead of after a search through folders. Patterns like underused apps or renewals that keep landing late surface early. That means better timing on every renewal and a stronger position at the negotiating table.
Leadership
Governance improves continuously, and a person approves every action. The stack stays optimized and within budget as AI adoption grows, without adding risk.
All three teams meet at the same point: governance that keeps up with how fast the stack changes, with people in control.
Your team stays in control
Eko proposes and people decide. Whenever Eko would change something, whether that’s a policy, an automation, or a message to app owners, it waits for your approval first.
That is what lets Eko take on more of the work without asking you to give up oversight. Your team sets the direction, and Eko helps carry it out across a stack that keeps growing.
SaaS and AI will keep compounding. With Eko, your governance can compound too.
Try it today: open Eko on any page in Torii and ask it something about your own stack.