Avaya Infinity

Avaya Infinity is a cloud contact center platform for managing customer interactions across voice and digital channels.

Torii helps you monitor and optimize Avaya Infinity by centralizing visibility into your user base and account status. Key visibility capabilities include:

• User Status
• Active Users

Torii also enables direct operational actions in Avaya Infinity to streamline user lifecycle management:

• Create Avaya Infinity user
• Update Avaya Infinity user
• Disable Avaya Infinity user