Aircall is a cloud-based phone system and call center platform that helps teams manage business calling, routing, and customer conversations from anywhere.
Torii helps you monitor and optimize Aircall by centralizing visibility into your Aircall user base across connected accounts. Key visibility capabilities include:
- Multi-Account Management
- User Status
- Active Users
Torii also enables direct operational actions in Aircall to streamline user and team management:
- Create Aircall user
- Update Aircall user
- Delete Aircall user
- Add Aircall user to teams
- Remove Aircall user from teams
- Create Aircall team
- Delete Aircall team
