Last Updated: October 26, 2026
Torii and/or Torii’s Affiliates respectively may engage third-party Sub-processors in connection with the provision of the Services.
Torii may engage sub-processors with access to customer personal data. Before we engage with sub-processors, Torii performs due diligence on sub-processor privacy, security, and confidentiality practices and executes appropriate contractual measures regarding protection of personal data.
| Affiliates | Entity Location |
|---|---|
| Torii Labs LTD | Israel |
| Torii Software, Inc. | USA |
| Freshworks Inc. | USA |
| Freshworks Technologies Private Limited | India |
| Freshworks Australia Pty. Ltd. | Australia |
| Freshworks Technologies UK Ltd. | United Kingdom |
| Freshworks GmbH | Germany |
| Freshworks SAS | France |
| Freshworks Technologies Pte. Ltd. | Singapore |
| Freshworks Technologies B.V. | Netherlands |
| Natero Ireland Limited | Ireland |
| Sub Processor | Description | Location | EU & UK data transfer mechanism |
|---|---|---|---|
| AWS | Cloud computing / storage provider. | USA | Standard Contractual Clauses |
| Segment | Measures user interactions for insights, service improvement and support. | USA | Standard Contractual Clauses |
| Sparkpost | Enables communication with Customers via SMS, chat and email. | USA | Standard Contractual Clauses |
| Zendesk | Ticketing and support services. | USA | Standard Contractual Clauses |
| Gong | Calls and meetings recording. | USA | Standard Contractual Clauses |
| Loom | Customer success video excerpts. | USA | Standard Contractual Clauses |
| OpenAI | Generative and output AI services provider for intelligence product features. | USA | Standard Contractual Clauses |
| Slack | Allows customers to send and receive AI responses from service. | USA | Standard Contractual Clauses |
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