4 Ways to Check Your License Count in Gong

Paying for Gong seats your team doesn’t need is frustrating, but so is blocking a rep who needs access. Finding the right balance starts with knowing how many licenses are in use.

Below, we walk through four quick ways to check your current license count, compare it with real adoption, and catch any mismatches before renewal season sneaks up.

Table of Contents

• Use Gong's UI
• Use Torii
• Use Gong's API
• Use Claude (via MCP)

Use Gong’s UI

Use Gong’s UI to confirm the seats in your plan and the ones still open.

1. Open Company settings

• Sign in to Gong.
• Click your avatar in the top right corner.
• Select Company settings from the drop-down.

2. Go to Subscription

• In the left sidebar, scroll to the Account section.
• Click Subscription.

Gong loads a summary of everything tied to your contract.

3. Read the Seats panel

• At the top of the Subscription page, find the card labeled Seats.
• Purchased shows the total licenses on your plan.
• Used shows how many are already assigned.
• The difference equals your remaining seats.

4. (Optional) See who’s using a seat

• Still in Subscription, click Manage seats. Gong opens the People page.
• Use the filter that says Seat = Yes to list every user occupying a license.
• Need the data outside Gong? Click Export to download the list as a CSV.

Now you know where to check license counts before adding more users or asking Finance about extra seats.

Use Torii

Skip opening Gong just to check seat counts; let Torii, the SaaS management platform, surface the numbers for you. It rolls every subscription into a single dashboard, giving finance and IT one version of the truth on usage and spend.

To see your Gong license count in Torii, follow these steps:

1. Sign up for Torii

Reach out to Torii and ask for a free two-week proof of concept to get started.

2. Connect your Gong account to Torii

When your environment spins up, connect Gong to Torii with your existing credentials in just a few clicks. Step-by-step instructions live in the Gong integration documentation.

3. Search for Gong within Torii

Head to the search bar on Torii’s dashboard, type “Gong,” and open the app page. You’ll see seat counts, total spend, renewal dates, and other details.

Or, chat with Eko

You can pull Gong details directly inside Torii with Eko. Click the Eko icon in the dashboard’s lower right corner, enter your question, and the chat returns the Gong data you need.

Use Gong’s API

This quick script calls Gong’s Users endpoint, grabs every user record, and tallies seats with a paid license.

Step 1: Point to the Users endpoint

curl -s \
-H "Authorization: Bearer YOUR_GONG_API_TOKEN" \
https://api.gong.io/v2/users \
-O users.json

Gong’s API docs mark /v2/users as the endpoint for every user profile, and that list includes each license type.

Step 2: Filter only licensed users

The field licenseType (sometimes just license) shows each seat type; examples include RECORDED, STANDARD, and VIEW_ONLY. Keep any value tied to a billable seat, ignore the rest:

jq '[.users[]  select(.licenseType=="RECORDED" or .licenseType=="STANDARD")]' users.json > licensed.json

Step 3: Count the seats

The value you see is the count of active paid licenses.

jq length licensed.json

The number returned is your active paid-license count.

Step 4: Wrap it in a one-liner (optional)

curl -s -H "Authorization: Bearer $GONG_API_TOKEN" \
https://api.gong.io/v2/users  \
jq '[.users[]  select(.licenseType=="RECORDED" or .licenseType=="STANDARD")]  length'

Run that anytime the finance team asks, and you’ll get the current seat total in seconds.

Use Claude (via MCP)

Pull data directly through Claude using the Model Context Protocol (MCP). Claude is Anthropic’s conversational AI assistant and offers another option beyond ChatGPT.

1. Prep Torii

Use the earlier Torii directions to connect your Gong workspace, then open Settings and create a new API key.

2. Configure MCP within Claude

Check the official Torii MCP package and its companion blog post for the complete walkthrough.

After installing the Claude Desktop app, add this block to your claude_desktop_config.json file:

{
    "mcpServers": {
        "Torii MCP": {
            "command": "env",
            "args": [
                "TORII_API_KEY=YOUR_API_KEY",
                "npx",
                "@toriihq/torii-mcp"
            ]
        }
    }
}

You’ll find the same API key you just generated waiting inside the Torii Settings tab today.

3. Chat with Claude

You can interact with your Torii data directly from Claude. Try asking about active license counts, total spend, or the next renewal date?

Torii for SaaS Management

A stronger SaaS management strategy starts with the right platform. Torii’s SaaS Management Platform helps you:

• Uncover shadow apps: Real-time discovery scans your environment and flags unauthorized tools as soon as they surface.
• Reduce spend: Eliminate idle licenses and overlapping software so budgets stay lean.
• Automate onboarding/offboarding: Handle user provisioning and deprovisioning automatically to cut labor and sidestep mistakes.
• Never miss a renewal: Get timely alerts well before contracts expire.

Torii is the market’s first comprehensive SaaS Management Platform, giving Finance, IT, and Security teams a unified source of truth.

Explore more at Torii.