Glossary

Viral score

A 0 to 10 score for how fast an app is spreading across workplaces.

How it's calculated

The score averages three factors, each scaled from 0 to 1: how many organizations use the app, how quickly its users double inside an organization, and its Shadow IT index. Viral score = 1 + 9 × the average of the three.

How to read it

A high score means an app is both widely picked up and growing fast, often outside sanctioned channels.

Example

In Viral App Radar: 2025, Google AI Studio has the top viral score at 6.2. See the report →

Used in

Related terms

  • Shadow IT index

    A 0 to 100 score for how often an app is used without being sanctioned by IT. Higher means the app is more often left as discovered shadow IT.

  • Adoption

    The percentage of monitored organizations where an app was adopted during the month measured.

  • Rank change

    The number of places an app moved since the previous published edition of the same index.

  • Days to double

    The average number of days for an app's user count to double inside an organization.

Full formulas and limitations on the Methodology page.

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