App profile
Fin
Intercom's AI agent that answers customer service questions across chat, email, and other channels.
1appearance across 1 of 4 indexes
#5best rank, Shadow IT Index July 2026
86latest Shadow IT index (July 2026)
Summary
- Fin appears 1 time in Torii Research, first in Shadow IT Index July 2026. Best rank: #5 (Shadow IT Index July 2026).
Every edition
Newest first.
| Index | Edition | Rank | Key metric | Shadow IT | Published |
|---|---|---|---|---|---|
| Shadow IT Index | July 2026 | #5 | 9% adoption | 86 | 2026-07-01 |
Source: Torii Research reports, anonymized and aggregated usage data. Definitions in the glossary.