# Adoption Index: April 2026

Published April 2, 2026 by Torii Research (Torii). Updated October 7, 2026. Canonical URL: https://www.toriihq.com/research/reports/adoption-index-april-2026

Zoom returns to #1 in April, Google Gemini enters at #13, and March's Microsoft gains reverse.

## What the data says

Zoom rises 2 places to #1, trading places with Slack, now #2. Claude AI climbs 2 places to #5.

Google Gemini enters the ranking at #13, the highest new entry in this edition, and OpenAI joins at #29.

Microsoft's document apps give back their March gains: Microsoft Word falls 7 places to #24, Microsoft Outlook 6 to #22, and Microsoft PowerPoint 5 to #25. Canva recovers, up 6 places to #15.

## At a glance

- Top 3: Zoom (#1), Slack (#2), Atlassian (#3).
- Biggest climbers: Canva, up 6 to #15; Notion, up 5 to #23; Google Cloud, up 4 to #21.
- Biggest drops: Jira, down 7 to #18; Microsoft Word, down 7 to #24; Microsoft Outlook, down 6 to #22.

## What kinds of apps

AI-native apps: 17% (5 of the 30 apps). Share of this edition's apps by theme (one theme per app; definitions at https://www.toriihq.com/research/themes):

- Work suites and collaboration: 43% (13 apps: Zoom, Slack, Atlassian, Microsoft 365, Google Workspace (G Suite), Microsoft Teams, OneDrive, Jira, Microsoft Excel, Microsoft Outlook, Notion, Microsoft Word, Microsoft PowerPoint)
- Developer and data tools: 17% (5 apps: GitHub, Amazon Web Services (AWS), Google Cloud, Postman, Docker Hub)
- AI assistants: 13% (4 apps: Claude AI, ChatGPT, Google Gemini, OpenAI)
- Design and video: 10% (3 apps: Figma, Adobe, Canva)
- Sales, marketing, and CX: 7% (2 apps: Salesforce, LinkedIn)
- AI coding and building: 3% (1 app: Cursor AI)
- Browsers and search: 3% (1 app: Google Chrome)
- Ops, HR, and finance: 3% (1 app: DocuSign)

## Rankings

Ranked by org-level adoption. Rank change compares with the previous published edition.

| Rank | App | Category | Theme | AI-native | Rank change | Shadow IT index | SOC 2 claimed | ISO 27001 claimed | GDPR claimed |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Zoom | Operations | Work suites and collaboration | No | +2 | 16 | Yes | Yes | Yes |
| 2 | Slack | Operations | Work suites and collaboration | No | -1 | 12 | Yes | Yes | Yes |
| 3 | Atlassian | Project Management | Work suites and collaboration | No | -1 | 23 | Yes | Yes | Yes |
| 4 | Microsoft 365 | Operations | Work suites and collaboration | No | Same | 4 | Yes | Yes | Yes |
| 5 | Claude AI | Productivity | AI assistants | Yes | +2 | 37 | Yes | Yes | Yes |
| 6 | Google Workspace (G Suite) | IT & Security | Work suites and collaboration | No | Same | 20 | Yes | Yes | Yes |
| 7 | ChatGPT | Productivity | AI assistants | Yes | -2 | 30 | Yes | Yes | Yes |
| 8 | GitHub | Developer Tools | Developer and data tools | No | Same | 9 | Yes | Yes | Yes |
| 9 | Google Chrome | IT & Security | Browsers and search | No | +1 | 39 | Yes | Yes | Yes |
| 10 | Figma | Design | Design and video | No | -1 | 21 | Yes | Yes | Yes |
| 11 | Adobe | Design | Design and video | No | +2 | 21 | Yes | Yes | Yes |
| 12 | Microsoft Teams | IT & Security | Work suites and collaboration | No | Same | 27 | Yes | Yes | Yes |
| 13 | Google Gemini | Productivity | AI assistants | Yes | New | 46 | Yes | Yes | Yes |
| 14 | Salesforce | Sales & Marketing | Sales, marketing, and CX | No | Same | 7 | Yes | Yes | Yes |
| 15 | Canva | Design | Design and video | No | +6 | 45 | Yes | Yes | Yes |
| 16 | OneDrive | Operations | Work suites and collaboration | No | -1 | 36 | Yes | Yes | Yes |
| 17 | Amazon Web Services (AWS) | Developer Tools | Developer and data tools | No | +1 | 2 | Yes | Yes | Yes |
| 18 | Jira | Project Management | Work suites and collaboration | No | -7 | 11 | Yes | Yes | Yes |
| 19 | Microsoft Excel | Operations | Work suites and collaboration | No | Same | 18 | Yes | Yes | Yes |
| 20 | DocuSign | Operations | Ops, HR, and finance | No | +3 | 11 | Yes | Yes | Yes |
| 21 | Google Cloud | Developer Tools | Developer and data tools | No | +4 | 16 | Yes | Yes | Yes |
| 22 | Microsoft Outlook | Productivity | Work suites and collaboration | No | -6 | 25 | Yes | Yes | Yes |
| 23 | Notion | Project Management | Work suites and collaboration | No | +5 | 41 | Yes | Yes | Yes |
| 24 | Microsoft Word | Operations | Work suites and collaboration | No | -7 | 18 | Yes | Yes | Yes |
| 25 | Microsoft PowerPoint | Operations | Work suites and collaboration | No | -5 | 16 | Yes | Yes | Yes |
| 26 | LinkedIn | Sales & Marketing | Sales, marketing, and CX | No | +1 | 30 | Yes | Yes | Yes |
| 27 | Postman | Developer Tools | Developer and data tools | No | -5 | 37 | Yes | Yes | Yes |
| 28 | Cursor AI | Developer Tools | AI coding and building | Yes | -4 | 25 | Yes | No | Yes |
| 29 | OpenAI | Productivity | AI assistants | Yes | New | 32 | Yes | Yes | Yes |
| 30 | Docker Hub | Developer Tools | Developer and data tools | No | -4 | 36 | Yes | Yes | Yes |

## Method

Anonymized, aggregated usage data from companies across industries and sizes, reported as percentages, ranks, and scores. No single organization is identifiable. Methodology: https://www.toriihq.com/research/methodology

## Changelog

- 2026-10-07, Correction: Recalculated rank changes against March 2026. 26 of 30 original figures did not match the ranks published in that edition, so every value now compares against it. Apps not in that list show as new.
- 2026-10-07, Correction: Rewrote the takeaways from this edition's data. The original text repeated the February 2026 edition, so its apps and figures did not match the table on this page.
- 2026-10-07, Update: Moved from toriiresearch.com; title standardized. Torii Research now lives on toriihq.com. It was first published as "Adoption Index Report: April 26" at toriiresearch.com/reports/adoption-index-report-april-26.

## How to cite

Torii Research. (2026, April 2). Adoption Index: April 2026 [Data set]. Torii. https://www.toriihq.com/research/reports/adoption-index-april-2026

Data: https://www.toriihq.com/research/data/adoption-index-april-2026.csv and https://www.toriihq.com/research/data/adoption-index-april-2026.json
